Official Information Act

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About the Official Information Act (OIA)

The Official Information Act 1982 (OIA) helps New Zealand citizens, permanent residents and anyone in New Zealand to access information held by government and government agencies. This promotes openness and transparency, and enables public participation in government.

Set out below is guidance to help you make an OIA request for information from Bay of Plenty District Health Board (BOPDHB).

If you would like to make a request for information from the BOPDHB, please send your request to:

By email
or visit

To help us identify what information you are looking for, try to make your request as clear and specific as you can. If we do not understand your request we will get in contact to clarify the information you want to receive. Remember to include your name and contact address so that we can respond to you.

If you wish to request personal information held by the BOPDHB about yourself, visit the your patient rights and privacy section for information.

We will acknowledge your request upon receipt, and will give you our decision as soon as possible, and no later than 20 working days after we receive it.

If we need more time to make our decision, for example, if your request is very large or if it requires consultation, we will let you know and tell you when you can expect our decision. You can complain to the Office of the Ombudsman if you are not happy with our decision to extend the time .

Requesting information is free, although we can charge a reasonable amount if it will take a lot of work to supply the information to you. You will be informed if we intend to make a charge before your request proceeds, and we will ask if you would like to continue with your request. You can complain to the Office of the Ombudsmanif you are not happy with our decision to charge.

When we receive your request, we will find all the information you have asked for and review it carefully. We may need to consult others in order to make a decision on your request.

The information you requested will then be made available to you unless there is a good reason not to. The reasons for withholding information are specified in the legislation. They apply when release would harm a protected interest such as the maintenance of the law, personal privacy, confidentiality or commercial information.

Some reasons for withholding are subject to a ‘public interest test’, where as part of our decision on your request we will consider whether there are public interest considerations that mean we should release the information.

If we withhold information from you, we will tell you which part of the OIA applies. You have the right to complain to the Office of the Ombudsman about our decision to withhold information.

In the interests of transparency, the BOPDHB has decided to publish OIA responses and proactively release information that may be requested under the OIA, where the DHB considers the response or information to be of particular public interest. The repository of OIAs will be listed and grouped by title alphabetically.

Before making an OIA request it may be useful to view information on our website, as we publish useful information online on a regular basis. 

For more information about the Official Information Act and OIA requests please refer to:

Bay of Plenty District Health Board responses to OIA requests

All BOPDHB Official Information Act (OIA) reponses arranged alphabetically.


Abortion Service March - 2021 Download [PDF, 265 KB] Admissions To Aged Residential Care - February 2021 Download [PDF, 247 KB] ARC Facilities - May 2021 Download [PDF, 309 KB] Availability Of Marae For Maori Inpatients - April 2021 Download [PDF, 282 KB]


Breastfeeding Study - January 2021 Download [PDF, 306 KB]


Children's Conditions - April 2021 Download [PDF, 250 KB] Childrens Surgery - April 2021 Download [PDF, 239 KB] Compliance Advice From Privacy Commissioner - March 2021 Download [PDF, 262 KB] Contraception - May 2021 Download [PDF, 251 KB] COVID Repatriations To NZ - March 2021 Download [PDF, 261 KB] COVID Tests - January 2021 Download [PDF, 268 KB] Covid Vaccination Rollout Correspondence - May 2021 Download [PDF, 266 KB] Covid Vaccine - May 2021 Download [PDF, 245 KB] Covid Vaccine Misinformation - June 2021 Download [PDF, 264 KB]


Dog Related Injuries - May 2021 Download [PDF, 238 KB]


Eating Disorders - February 2021 Download [PDF, 319 KB] Equipment Sterilisation - February 2021 Download [PDF, 304 KB] Eye Screening - February 2021 Download [PDF, 284 KB]


Firearms Injuries - March 2021 Download [PDF, 132 KB] Flight Nurses - May 2021 Download [PDF, 297 KB]


Gardasil Vaccine - May 2021 Download [PDF, 242 KB] Gift Registers - May 2021 Download [PDF, 248 KB] Government Funding - February 2021 Download [PDF, 266 KB]


Health And Safety Reps - April 2021 Download [PDF, 244 KB] Health Services And Outcomes Kaupapa Inquiry - March 2021 Download [PDF, 285 KB] Healthcare Equipment And Systems - April 2021 Download [PDF, 306 KB] Hospital Admissions With Malnutrition - March 2021 Download [PDF, 253 KB] HPV Vaccine - May 2021 Download [PDF, 246 KB]


Integrated Community Pharmacy Agreement Contracts = May 2021 Download [PDF, 247 KB]


Living Wage - February 2021 Download [PDF, 286 KB]


Māori Tangata Whaiora - May 2021 Download [PDF, 248 KB] MDMA - February 2021 Download [PDF, 267 KB] Mental Health Facilities - April 2021 Download [PDF, 300 KB] Mental Health Facilities - February 2021 Download [PDF, 299 KB] Methadone Dispensing - February 2021 Download [PDF, 251 KB]


Nga Mataapuna Oranga Response - May 2021 Download [PDF, 226 KB] Nitrous Oxide April - 2021 Download [PDF, 226 KB]


Official Information Act Requests Charging - April 2021 Download [PDF, 460 KB] Oncology & Finance - April 2021 Download [PDF, 254 KB] Oral Health - May 2021 Download [PDF, 293 KB]


Pathology Service Contracts - May 2021 Download [PDF, 259 KB] Patients In Isolation - May 2021 Download [PDF, 330 KB] Prostate Cancer - April 2021 Download [PDF, 263 KB]


Radiology Diagnostic Services - January 2021 Download [PDF, 307 KB] Reaction To Covid Vaccine - May 2021 Download [PDF, 247 KB] Return Of Body Parts - January 2021 Download [PDF, 262 KB]


Staff Vacancies - April 2021 Download [PDF, 242 KB] Surgery Wait Times - May 2021 Download [PDF, 296 KB]


Temporary Staff Response - March 2021 Download [PDF, 250 KB]


Unauthorised Use Disclosure Of Personal Information - March 2021 Download [PDF, 411 KB]


Vulnerable Persons List - April 2021 Download [PDF, 274 KB]


Women's Health And Mental Health - March 2021 Download [PDF, 301 KB]