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Appointment and general enquiries

Do I need immediate/urgent help? Dial 111 for an ambulance, or go to your nearest hospital emergency department Tauranga HospitalWhakatāne Hospital

To enquire about, confirm or cancel an appoinment, please call 0800 333 477 or use our confirming or changing an appointment form.

Hospital details

Tauranga Hospital

Ph 07 579 8000

829 Cameron Road
Private Bag 12024
Tauranga 3143

Get directions
Whakatāne Hospital

Ph 07 306 0999

Corner Stewart and Garaway Streets
PO Box 241
Whakatāne 3158

Get directions
Opotiki Community Health Centre

Ph 07 315 8500

32A King Street
Opotiki 3122

Get directions

Free health advice

Healthline is a freephone health advice service for all family/whānau available 24hrs a day, 7 days a week.

Freephone 0800 611 116 or visit health.govt for more information.

Regional Māori health enquiries

Ph 07 579 5860
After Hours Ph 07 579 8000

Ph 07 306 0954
After Hours Ph 07 306 0999

Online requests, feedback and complaints

It is important to keep your all your details up-to-date so we can ensure you get the health services you require. You can simply call 0800 333 477 or if it is easier you can request changes using our update patient contact details form.

We value feedback from patients and family/whānau on the service they received and their patient experience.

Your feedback and suggestions help us to make sure we provide the best possible care If you have a compliment, suggestion, criticism or complaint we’d like to hear about it. Please use our contact details below or simply use our patient care feedback form.

Ph 07 579 8176

By post
Quality & Patient Safety Administrator
Bay of Plenty District Health Board
Private Bag 12024
Tauranga 3143

If you cannot be with a friend, partner family/whānau member we can send them a message on your behalf.

Send a patient a message

Other contacts


General media related enquiries

For website and social media enquiries

Requests for official information | Tono mō te pārongo ōkawa

or visit

Contact a Medical Officer

Ph 07 579 8000 and ask to be transferred to the Medical officer of Health on call.

Toi Te Ora Bay of Plenty and Lakes Public Health

Freephone 0800 221 555


If you are deaf, hearing impaired, deafblind, or speech impaired please click through to New Zealand Relay for assistance with contacting us.

Visit for all Bay of Plenty and Lakes public health information