Getting help

National helplines and BOP community services that offer support and advice for your health.

On this page

Helplines

In an emergency

If you feel someone is at risk of harm to themselves or others dial 111 and ask for Police.

Healthline

Anyone can call Healthline free on 0800 611 116 for health advice and information, anytime, 24 hours a day, 7 days a week.

Registered nurses who provide health triage and advice.

Crisis intervention

This includes crisis assessment, treatment planning and short term intervention.

Please call 0800 800 508 (Tauranga) or 0800 774 545 (Whakatane).

Crisis intervention is available for adults during working hours and open to all age groups after hours.

Need to talk?

Free call or text 1737 any time, 24 hours a day. You’ll get to talk to (or text with) a trained counsellor. This service is completely free.

Community support services in the BOP

The Bay of Plenty have a range of community services to help you and your whānau/family with support, including:

  • General health
  • General mental health
  • Mental health crisis / suicide
  • Depression
  • Sexuality or gender identity
  • Help for children and young people
  • Help for parents, whānau/family and friends
  • Sexual assault / rape support
  • Family violence support services
  • Other specialist areas

For assistance with the right support, discuss with your GP, or call Healthline free on 0800 611 116.

You can also find your nearest community support services here.