The patient's experience | Te Whatu Ora | Health New Zealand | Hauora a Toi Bay of Plenty

The patient's experience

The patient's experience

Feeling unsure or anxious about your hospital visit?

Our 'patient's experience' videos are part of our commitment to patient-centred care.

They help to 'demystify' hospital processes, supplementing information in other parts of our website.

Join Tangawai Manihera-Palmer sharing her patient journey of surviving breast cancer and urging women to have breast screening.

Patient care is more than just healing, it's a connection that encompasses mind, body and soul.

A video produced by the Health Quality & Safety Commission. The lessons learned and systems put in place from a patient experiencing a fall in hospital.

This video contains footage of graphic surgery - view at your discretion.

Join patients Shane and Davina sharing their experience using the Whakatāne Hospital district nursing service Hospital in the Home.

Follow the journey of patient Peter Joyce and his percutaneous coronary intervention (PCI, formerly known as angioplasty with stent) procedure at Tauranga Hospital.

Join a patient's journey of having a peripherally inserted central catheter (PICC) inserted at Tauranga Hospital.

Patient-centred approach saves 3,000 hospital bed days!

The video doctor service at Te Awanui Hauora, Matakana Island, has been running since late 2013. This short video shows how it works from a patient's viewpoint.

Join our staff and patients speaking about the importance of communication.