Official Information Act | Te Whatu Ora | Health New Zealand | Hauora a Toi Bay of Plenty

Official Information Act

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About the Official Information Act (OIA)

The Official Information Act 1982 (OIA) helps New Zealand citizens, permanent residents and anyone in New Zealand to access information held by government and government agencies.

This promotes openness and transparency, and enables public participation in government.

See below for information on how to request information from us under the OIA.

To request information from our organisation, please:

Email oiarequest@bopdhb.govt.nz
or...
visit ombudsman.parliament.nz

To help us identify what information you are looking for, try to make your request as clear and specific as you can.

If we do not understand your request, we contact you to clarify what information you want to receive.

Remember to include your name and contact address so that we can respond to you.

If you wish to request personal information we hold about you, see your patient rights and privacy.

We will acknowledge your request upon receipt.

We will give you a decision about your request as soon as possible, and no later than 20 working days after we receive it.

If we need more time to make our decision - for example, if your request is very large or requires consultation - we will let you know and tell you when you can expect our decision.

You can complain to the Office of the Ombudsman if you are not happy with our decision to extend the time.

Requesting information is free.

However, we can charge a reasonable amount if it will take a lot of work to supply the information to you.

If we intend to charge you, we will inform you in advance and ask if you would like to continue with your request.

You can complain to the Office of the Ombudsman if you are not happy with our decision to charge you.

When we receive your request, we will find all the information you have asked for and review it carefully. We may need to consult others in order to make a decision on your request.

We will provide you with the information you requested unless there is a good reason not to. The reasons for withholding information are specified in the legislation.

They apply when release would harm a protected interest such as the maintenance of the law, personal privacy, confidentiality or commercial information.

Some reasons for withholding are subject to a ‘public interest test’, where as part of our decision on your request we will consider whether there are public interest considerations that mean we should release the information.

If we withhold information from you, we will tell you which part of the OIA applies.

You have the right to complain to the Office of the Ombudsman about our decision to withhold information.

In the interests of transparency, we publish some OIA responses.

We also proactively release information that may be requested under the OIA where we consider it to be of public interest.

These are listed below.

Before making an OIA request, it may be useful to view information that is already on our website - we regularly publish useful information online.

For more information about the Act and OIA requests, visit:

Our responses to OIA requests

Our Official Information Act (OIA) responses are arranged alphabetically.

A

Abortion Service - March 2021 Download [PDF, 265 KB] ADHD Diagnosis And Services - Nov 2021 Download [PDF, 272 KB] Admissions To Aged Residential Care - February 2021 Download [PDF, 247 KB] Aged Residential Care Facilities - Sept 2021 Download [PDF, 252 KB] Alcohol Harm - Oct 2021 Download [PDF, 252 KB] Alcohol Services For Māori - June 2021 Download [PDF, 423 KB] ARC Facilities - May 2021 Download [PDF, 309 KB] Assaults On Mental Health Staff - May 2022 Download [PDF, 211 KB] Assaults On Staff - Feb 2022 Download [PDF, 166 KB] Assaults On Staff - May 2022 Download [PDF, 276 KB] Availability Of Marae For Māori Inpatients - April 2021 Download [PDF, 282 KB]

B

Bed Availability - Jan 2022 Download [PDF, 173 KB] Bequests And Donations - March 2022 Download [PDF, 206 KB] Bethlehem Birthing Centre - Feb 2022 Download [PDF, 165 KB] Breastfeeding Study - January 2021 Download [PDF, 306 KB]

C

CA 125 Blood Tests - Dec 2021 Download [PDF, 240 KB] CA 125 Blood Tests - Jan 2022 Download [PDF, 159 KB] Caesarean Sections And Tubal Ligations - March 2022 Download [PDF, 152 KB] CAMHS Vacancies - April 2022 Download [PDF, 164 KB] Cancelled Surgeries - Jan 2022 Download [PDF, 175 KB] Cancer Misdiagnosis - Jan 2022 Download [PDF, 158 KB] Cancer Treatment Sept 2021 Download [PDF, 268 KB] Catering - Dec 2021 Download [PDF, 256 KB] Cathinone Hospitalisations August 2021 Download [PDF, 249 KB] Childhood Immunisations - Sept 2021 Download [PDF, 3 MB] Children In Care Admitted To Hospital Aug 2021 Download [PDF, 231 KB] Children's Conditions - April 2021 Download [PDF, 250 KB] Childrens Surgery - April 2021 Download [PDF, 239 KB] Clinical Working Hours - April 2022 Download [PDF, 183 KB] Colonoscopies - July 2021 Download [PDF, 240 KB] Commissioned Research - May 2022 Download [PDF, 189 KB] Compliance Advice From Privacy Commissioner - March 2021 Download [PDF, 262 KB] Contraception - May 2021 Download [PDF, 251 KB] Contraception Funding July 2021 Download [PDF, 266 KB] Coronial Findings DHB Challenges - May 2021 Download [PDF, 247 KB] Costs Of Checkpoints - Dec 2021 Download [PDF, 396 KB] Covid - Community-Based Isolation and Quarantine Plan - Oct 2021 Download [PDF, 240 KB] Covid - DHB Treatment Protocols - Oct 2021 Download [PDF, 304 KB] Covid - Pfizer Vaccine - Oct 2021 Download [PDF, 246 KB] Covid 19 Positive Birthing And Support People - March 2022 Download [PDF, 187 KB] Covid Admissions - April 2022 Download [PDF, 164 KB] Covid Admittance Protocol - Sept 2021 Download [PDF, 243 KB] Covid Cancelled Radiology and Inpatient Procedures - Sept 2021 Download [PDF, 425 KB] Covid Cardiac Admissions - Nov 2021 Download [PDF, 526 KB] Covid Costs Vaccination Incentives - Feb 2022 Download [PDF, 186 KB] Covid Hospitalisations - Feb 2022 Download [PDF, 239 KB] Covid Missed Vaccine Appointments - July 2021 Download [PDF, 252 KB] Covid Myocarditis - Feb 2022 Download [PDF, 156 KB] Covid Pregnancy - Dec 2021 Download [PDF, 247 KB] Covid Preparedness Ventilators ICU Capacity - Sept 2021 Download [PDF, 1 MB] Covid Procedure Delays - Oct 2021 Download [PDF, 279 KB] COVID Repatriations To NZ - March 2021 Download [PDF, 261 KB] Covid Te Whare Maiangiangi Policies and Procedures - Oct 2021 Download [PDF, 3 MB] COVID Tests - January 2021 Download [PDF, 268 KB] Covid Vaccination Rollout Correspondence - May 2021 Download [PDF, 266 KB] Covid Vaccinations And Still Births - Nov 2021 Download [PDF, 334 KB] Covid Vaccine - May 2021 Download [PDF, 245 KB] Covid Vaccine Misinformation - June 2021 Download [PDF, 264 KB] Covid Vaccine Storage Technicians - Sept 2021 Download [PDF, 244 KB] Covid Xmas Planning - Dec 2021 Download [PDF, 247 KB] Covid-19 Related Staff Absences - May 2022 Download [PDF, 274 KB] Covid-19 Treatments - May 2022 Download [PDF, 190 KB] Credit Card Expenses - Nov 2021 Download [PDF, 244 KB] Crime Scene Cleaners - March 2022 Download [PDF, 159 KB] Crohn's Disease - June 2021 Download [PDF, 335 KB] Cyber Security and Datix Midland Integrated Risk System - Sept 2021 Download [PDF, 241 KB] Cyber Security Issues - June 2021 Download [PDF, 248 KB]

D

Declined Referrals - Dec 2021 Download [PDF, 243 KB] DEXA Scans - Jan 2022 Download [PDF, 165 KB] DHB Meetings And Public Reporting - Dec 2021 Download [PDF, 253 KB] Dietitians - April 2022 Download [PDF, 164 KB] Disclosure Of Third Party Medical Information - March 2022 Download [PDF, 166 KB] Dog Related Injuries - May 2021 Download [PDF, 238 KB]

E

Eating Disorders - February 2021 Download [PDF, 319 KB] Eldernet - March 2022 Download [PDF, 146 KB] Emergency Presentation Numbers - Jan 2022 Download [PDF, 918 KB] Equipment Sterilisation - February 2021 Download [PDF, 304 KB] Eye Screening - February 2021 Download [PDF, 284 KB]

F

Feeding Tubes - March 2022 Download [PDF, 168 KB] Firearms Injuries - March 2021 Download [PDF, 132 KB] Flight Nurses - May 2021 Download [PDF, 297 KB] Fossil Fuels - Sept 2021 Download [PDF, 253 KB] Funding Acute Admissions - Sept 2021 Download [PDF, 246 KB]

G

Gastroenterologists - May 2022 Download [PDF, 151 KB] Gender - Oct 2021 Download [PDF, 255 KB] Gender Dysphoria Funded Treatment - July 2021 Download [PDF, 246 KB] Genital Procedures - Sept 2021 Download [PDF, 274 KB] Gift Registers - May 2021 Download [PDF, 248 KB] Government Funding - February 2021 Download [PDF, 266 KB] GP Practices - Oct 2021 Download [PDF, 259 KB]

H

Health And Safety Reps - April 2021 Download [PDF, 244 KB] Health Services And Outcomes Kaupapa Inquiry - March 2021 Download [PDF, 285 KB] Health Shuttles - April 2022 Download [PDF, 164 KB] Healthcare Equipment And Systems - April 2021 Download [PDF, 306 KB] Healthcare NZ Aug 2021 Download [PDF, 245 KB] Heart Related Issues And Surgeries - Feb 2022 Download [PDF, 204 KB] Hospital Admissions With Malnutrition - March 2021 Download [PDF, 253 KB] Hospital Code Levels - Feb 2022 Download [PDF, 178 KB] Hospitalisations Solely For Covid - April 2022 Download [PDF, 725 KB] HPV Vaccine 1 - May 2021 Download [PDF, 242 KB] HPV Vaccine 2 - May 2021 Download [PDF, 246 KB]

I

ICU CPAC Thresholds - Oct 2021 Download [PDF, 278 KB] ICU Bed Investment - Feb 2022 Download [PDF, 158 KB] ICU Beds - March 2022 Download [PDF, 160 KB] ICU Beds - Oct 2021 Download [PDF, 242 KB] ICU Capacity - Sept 2021 Download [PDF, 2 MB] ICU Occupancy - Sept 2021 Download [PDF, 1 MB] Incidents At Hospital On 12 June - July 2021 Download [PDF, 475 KB] Infusion Services - Sept 2021 Download [PDF, 271 KB] Integrated Community Pharmacy Agreement Contracts - May 2021 Download [PDF, 247 KB] Interpreter Services - April 2022 Download [PDF, 163 KB]

J

Joint Replacements and Ear Nose Throat - June 2021 Download [PDF, 288 KB] Junk Food Marketing Outcomes - Sept 2021 Download [PDF, 224 KB]

L

Live In Treatment Facilities - Nov 2021 Download [PDF, 254 KB] Living Wage - February 2021 Download [PDF, 286 KB]

M

Māori Tangata Whaiora - May 2021 Download [PDF, 248 KB] Maternity Services Data - Nov 2021 Download [PDF, 349 KB] MDMA - February 2021 Download [PDF, 267 KB] Media Access - March 2022 Download [PDF, 172 KB] Meningococcal Disease - Oct 2021 Download [PDF, 289 KB] Mental Health Data - Feb 2022 V2 Download [PDF, 316 KB] Mental Health Facilities - April 2021 Download [PDF, 300 KB] Mental Health Facilities - February 2021 Download [PDF, 299 KB] Mental Health Services - May 2022 Download [PDF, 189 KB] Mental Health Units Operating Over Capacity - June 2022 Download [PDF, 259 KB] Methadone Dispensing - February 2021 Download [PDF, 251 KB] Multiple Sclerosis Services - July 2021 Download [PDF, 253 KB]

N

Nga Mataapuna Oranga Response - May 2021 Download [PDF, 226 KB] Nitrous Oxide April - 2021 Download [PDF, 226 KB] Non Entitled Intensive Care Costs - June 2021 Download [PDF, 287 KB] Nurses ICU Training - Oct 2021 Download [PDF, 245 KB] Nurses Jan - 2022 Download [PDF, 468 KB] NZSL Interpreters - April 2022 Download [PDF, 150 KB]

O

Occupancy Alerts - March 2022 Download [PDF, 352 KB] Official Information Act Requests Charging - April 2021 Download [PDF, 460 KB] OIA Response Times - Oct 2021 Download [PDF, 244 KB] Oncology & Finance - April 2021 Download [PDF, 254 KB] Operating Theatres - March 2022 Download [PDF, 148 KB] Oral Health - May 2021 Download [PDF, 293 KB] Orthognathic Surgery - Oct 2021 Download [PDF, 231 KB]

P

Palliative Care - March 2022 Download [PDF, 174 KB] Pathology And Radiology Services June 2021 Download [PDF, 240 KB] Pathology Service Contracts - May 2021 Download [PDF, 259 KB] Patient Record Access - March 2022 Download [PDF, 161 KB] Patients In Isolation - May 2021 Download [PDF, 330 KB] Pharmacists Aug 2021 Download [PDF, 235 KB] Pharmacy Staffing Information - Dec 2021 Download [PDF, 254 KB] Planned Care 3 Year Plan July 2021 Download [PDF, 2 MB] Policies For Non Viable Pregnancies - Feb 2022 Download [PDF, 286 KB] Pregnancy And Perinatal Data - May 2022 Download [PDF, 170 KB] Procurement Policy Aug 2021 Download [PDF, 316 KB] Prostate Cancer - April 2021 Download [PDF, 263 KB] Psychiatric Medication Compliance - March 2022 Download [PDF, 147 KB] Psychologists - March 2022 Download [PDF, 243 KB] Psychologists Aug 2021 Download [PDF, 308 KB] Psychometric Testing - June 2021 Download [PDF, 261 KB]

R

Radiology Diagnostic Services - January 2021 Download [PDF, 307 KB] Raw Milk Risk Factors Aug 2021 Download [PDF, 564 KB] Reaction To Covid Vaccine - May 2021 Download [PDF, 247 KB] Remdesivir And Ventilator Use For Covid-19 - May 2022 Download [PDF, 159 KB] Return Of Body Parts - January 2021 Download [PDF, 262 KB] Risk Of Suicide - May 2022 Download [PDF, 3 MB] RMO's - Jan 2022 Download [PDF, 156 KB] Rmos And ED Aug 2021 Download [PDF, 367 KB]

S

Skin Cancer Waiting Lists - Jan 2022 Download [PDF, 169 KB] Staff Annual Leave (Senior Medical Officers) June 2021 Download [PDF, 296 KB] Staff Assaults On Patients - May 2022 Download [PDF, 147 KB] Staff Nurses - Sept 2021 Download [PDF, 338 KB] Staff Surveillance - Nov 2021 Download [PDF, 937 KB] Staff Survey Aug 2021 Download [PDF, 8 MB] Staff Vacancies - April 2021 Download [PDF, 242 KB] Strokes - Oct 2021 Download [PDF, 277 KB] Stuttering Services - May 2022 Download [PDF, 148 KB] Surgery Delays And Supply Chain Shortages - Feb 2022 Download [PDF, 170 KB] Surgery Wait Times - May 2021 Download [PDF, 296 KB] Switchboard Fire Suppression Systems - Nov 2021 Download [PDF, 262 KB]

T

Temporary Staff Response - March 2021 Download [PDF, 250 KB] Trans Vaginal Ultrasound Referrals - Oct 2021 Download [PDF, 257 KB] Transgender Care - Oct 2021 Download [PDF, 266 KB] Transport Of Samples - March 2022 Download [PDF, 170 KB] Treatment Protocols - Jan 2022 Download [PDF, 2 MB] Type 1 Diabetes - May 2022 Download [PDF, 167 KB]

U

Unauthorised Use Disclosure Of Personal Information - March 2021 Download [PDF, 411 KB]

V

Vaccinations - Feb 2022 Download [PDF, 390 KB] Vulnerable Persons List - April 2021 Download [PDF, 274 KB]

W

Wait Lists Ultrasound And Ovarian Cancer Aug 2021 Download [PDF, 353 KB] Wait Times - Endometriosis - Oct 2021 Download [PDF, 253 KB] Wait Times - May 2022 Download [PDF, 255 KB] Wait Times For MRI Ultrasound CT July 2021 Download [PDF, 345 KB] Waiting List For Psychiatric Service - June 2021 Download [PDF, 235 KB] Waitlist Update Aug 21 Download [PDF, 231 KB] Waitlists Mental Health - Oct 2021 Download [PDF, 250 KB] Women's Health And Mental Health - March 2021 Download [PDF, 301 KB]