Privacy and terms of use

Privacy and terms of use

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The Bay of Plenty District Health Board or their agents may monitor the system to which this site connects and any related equipment. Personal information regarding users of this site may be collected for statistical purposes in determining the use of this site. Information that may be collected about you will not be disclosed to any other person in a form that will identify you unless you have consented to such disclosure or such disclosure is required or permitted under law (including but not limited to the Privacy Act 1993). 

Further, browser cookies (cookies) are used by this site to provide the Ministry of Health with information about site usage and improve the service offered to site visitors. Cookies are small files which are sent by this site and stored on your computer's hard drive. Cookies from this site are not used to gather or allow the gathering of any personally identifiable information and are not used to track individual user activity around this site. You may manually disable cookies at any time – check your browser's "Help". This will not affect your ability to view this site. Any questions regarding privacy issues should be directed to:

Office of the Privacy Commissioner
Phone: 09 302 8655 or 0800 803 909
Or contact via

Material featured on this site is subject to Crown copyright protection unless otherwise indicated. The Crown copyright protected material may be reproduced free of charge in any format or media without requiring specific permission. This is subject to the material being reproduced accurately and not being used in a misleading context. Where the material is being published or issued to others, the source and copyright status must be acknowledged.

The permission to reproduce Crown copyright protected material does not extend to any material on this site that is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.

The Bay of Plenty District Health Board makes every effort to ensure the accuracy and timeliness of information provided on this site but cannot guarantee that it is complete or up to date. The information contained on this site ("information") is not intended to be a replacement for medical advice or advice in relation to the health or care of any person. The information is generalised and should not be relied upon as a substitute for professional clinical advice. If you have any questions relating to the information you should seek the advice of a qualified medical practitioner. The information is derived from a number of sources. The Bay of Plenty District Health Board has endeavoured to ensure that all information is from reliable and reputable sources. However, the Bay of Plenty District Health Board accepts no liability or responsibility for any outcome occasioned by the use of the information.

Disclaimer for references/links to other organisations

The Bay of Plenty District Health Board is not responsible for the content, accuracy or reliability of the websites linked to this site ("linked websites") and does not necessarily endorse the views expressed within linked websites. Listing the linked websites within this site is not to be construed as an endorsement by the Bay of Plenty District Health Board of these websites. The Bay of Plenty District Health Board cannot guarantee that the links on the site will work all of the time and has no control over availability of the pages or documents on linked websites.

This electronic message, together with any attachments is confidential and may be privileged. If you are not the intended recipient:

  1. do not copy, disclose or use the contents in any way.
  2. please let me know by return email immediately and then destroy the message.

The Bay of Plenty District Health Board is not responsible for any changes made to this message and/or any attachments after sending by the Bay of Plenty District Health Board.

Before opening or using attachments, check them for viruses and effects. The Bay of Plenty District Health Board takes no responsibility for affected attachments.

Transparency statement

This transparency statement explains how we collect, use and share information gathered about members of the public or other entities (directly or indirectly) in accordance with the Information Gathering Model Standards.

The Bay of Plenty District Health Board does not does not have any law enforcement, regulatory compliance responsibilities, and does not gather any information for these purposes.

The security of our staff, those in our care and our premises is managed in accordance with a number of protocols and DHB policies including our Health and Safety Policy, Security Policy, Surveillance Policy, Risk Management Policy, Incident Management Policy, and in compliance with our legal responsibilities and various external standards.

The security of our information is managed in accordance with our Health Information Privacy Policy and Information Security Policy and various internal and public sector and health sector specific protocols , and in compliance with our legal responsibilities including the Privacy Act 1993, the Official Information Act 1982  and the Public Records Act 2005. The information we hold is used only for the purpose for which it is collected or as otherwise advised, including as described in our health information privacy policy. Further information is set out in our privacy statement.

Where we have serious concerns regarding potential threats to the physical security of staff, or the security of information or places, we will engage an appropriate authority (such as the NZ Police).

Conflict of interest and secondary employment is managed in accordance with DHB policies including our Delegations of Authority Policy, Conflict of Interest Policy, Procurement and Contracting Policy and Code of Conduct Policy.

Should we identify a need to gather information in scope of the model standards in future, we will ensure compliance with Information Gathering Model Standards, and update this transparency statement.

This statement applies to information gathered by us, our contractors, or any other third parties engaged by us.

Enquiries and complaints

If you have any enquiries about our information gathering activities, or believe we have not acted in accordance with this statement, you should email