I am deaf / have hearing loss. How can I contact you? | Te Whatu Ora | Health New Zealand | Hauora a Toi Bay of Plenty

I am deaf / have hearing loss. How can I contact you?

I am deaf / have hearing loss. How can I contact you?

Use the New Zealand Relay service

What is NZ Relay?

NZ Relay is a telecommunications service for people who are deaf, hearing-impaired, deaf-blind, or speech-impaired. All NZ Relay calls are confidential, your conversation and information is are kept private and secure.

How NZ relay works

Pick from a list of all services on the NZ relay website,  or you can pick the NZ relay service by identifying a service that best suits your needs.

You can type, sign or speak to the NZ Relay Assistant. The NZ Relay Assistant will:

  1. Tell our staff member what you have said to them
  2. Tell you our staff member's response